Dispatch Specialist

At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz.

Factor_ a brand of HelloFresh is seeking a dedicated Dispatch Specialist to join our growing team! As the Dispatcher you are directly responsible for overseeing and assisting in the daily delivery of our freight hauling. You will manage, mentor, and develop a team of drivers who ultimately ensure that our facilities receive quality and on-time shipments.

You will

• Overseeing all our drivers from load-out beginning the start of the shift
• Planning routes with our system
• Respond to calls from drivers on their routes who need support
• Communicate with various members of the distribution center team members, facilitating pickups and deliveries
• Staff the routes and assign routes to drivers daily
• Manage driver gas cards, driver tools, etc
• Schedule maintenance services, roadside service calls, etc
• Occasionally load/unload product
• Weekend work is required
• Any other tasks as assigned by management

At a minimum, you have

• 2+ years experience in dispatching / driving role
• Working knowledge of optimization techniques and process flow improvements
• Experience managing a nimble, fast-growing team
• Computer skills, particularly G-Suite, Slack
• Excellent written and oral communication skills
• Energetic and excited about Imperfect
• Highly organized and strong attention to detail
• Ability to multitask
• Excels at independent, unsupervised work

Physical Demands:

• Ability to walk, bend, squat, climb, reach, and kneel
• Ability to lift/push/pull up to 50 pounds
• Experience in material handling
• Sedentary work; involves sitting most of the time
• Occasional movement around the office may be necessary
• Regular work with computers, including keyboards and screens
• Regular use of mobile devices, including smartphones and tablets

You'll get

• Competitive salary, 401k with company match that vests immediately upon participation,
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work!

At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.

We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.

To learn more about what it's like working inside HelloFresh, follow us on Instagram and LinkedIn .

HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:

• Europe:
• APAC:
• United States:
• Canada: