HR Coordinator, Southland Casino

The opportunity

Delaware North Gaming is hiring a full-time HR Coordinator to join our team at Southland Casino in West Memphis, Arkansas. As the face of Human Resources, you will play an important role in creating a positive employee experience by supporting onboarding, employee inquiries, training initiatives, compliance activities, and day-to-day HR operations.

Join a collaborative team where your contributions make a direct impact and where you'll have opportunities to learn, grow, and advance your career.

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Serve as the first point of contact for employee and candidate HR inquiries, providing timely, professional support and guidance
• Coordinate and facilitate the full onboarding process, including scheduling orientation, preparing pre-employment and new hire paperwork, initiating onboarding transactions, and ensuring gaming license requirements are completed
• Assist with the training and development of team members by maintaining training records and ensuring compliance with required refresher training programs
• Process and maintain employee transactions in Workday, including leave of absence (LOA) administration, ADA accommodations, Workers' Compensation documentation, employee data changes, and other HR-related updates
• Support attendance management processes by monitoring attendance records, processing attendance-related transactions, and assisting with attendance appeals using UKG and other HR systems
• Administer gaming license applications and renewals, ensuring compliance with all regulatory and company requirements
• Manage employee identification badges, access cards, and related access administration functions.
• Maintain accurate employee records, personnel files, and documentation while ensuring data integrity and confidentiality
• Perform data entry, reporting, and administrative support activities utilizing Workday, Microsoft Office applications, and other HR systems (Workday, UKG)
• Adhere to company policies, compliance requirements, and regulatory guidelines when handling sensitive and confidential employee information

More about you

• Prior HR experience required; previous experience in Human Resources, HR Administration, Employee Relations, or a related field is a plus
• Experience working with HRIS systems, preferably Workday, is preferred
• Familiarity with onboarding, employee record management, leave administration, ADA accommodations, and Workers Compensation processes is beneficial
• Excellent written and verbal communication skills with a strong customer service focus
• Strong organizational, time management, and decision-making skills, with the ability to manage multiple priorities and meet deadlines
• Ability to work independently while maintaining accuracy and attention to detail in a fast-paced environment
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams
• Ability to maintain confidentiality and handle sensitive employee information with professionalism and discretion
• Knowledge of HR practices, employment laws, and regulatory compliance is a plus
• Ability to work onsite Monday through Friday during regular business hours.

Shift details

M-F

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you re not just part of a team you re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality - come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.